![]() Once your order has been processed and is ready to be picked up by the carrier, you'll receive another email with shipping information. How do I know if my package has shipped and is on its way?Īfter you place an order, you'll receive a confirmation email. If you haven't received a shipping confirmation email from us, please contact us ASAP. How can I change my order after it's been placed? If your country is not listed here, we're unable to ship to your area. We would love to ship to your country however nail polish is a flammable item and has several shipping restrictions. International shipping rates calculated at checkout. USA orders $35+ receive free economy shipping. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. If you do not agree to this policy, please do not use our Site. By using this Site, you signify your acceptance of this policy. You acknowledge and agree that it is your responsibility to review this return policy periodically and become aware of modifications. We encourage Users to frequently check this page for any changes to stay informed. Starrily has the discretion to update this return policy at any time. If you have any questions regarding a product, please ask us and we will email you right away. Please be mindful and know what you're ordering beforehand by reading the descriptions. We're a small company and our nail polishes are very expensive to make. All returned nail polishes are inspected and discarded. Be assured that your nail polish will always be in new condition. Returns are not valid on certain items, these items will be marked.ĭue to the nature of cosmetic items, we never re-sell returned products. ![]() Purchase no more than 1 bottle if you would like to try out the color before ordering multiple quantities. Returns are not valid on multiples of an item. Return limit, a maximum of 3 products can be returned per customer, per address. Must have original proof of purchase when requesting a return. Returns are only valid on purchases made from Items purchased through a gift card will not be eligible for returns. To qualify for a return, your original shipping address must be in the USA. Returns are not valid on sale items and holiday promotions. A 15% restocking fee will be applied to all returned items. Returns are only valid for our USA customers who purchased through our website. Items purchased on sale can’t be returned and ineligible items included in the return package will not be credited. Purchases will receive a refund in the paid price of the item plus any applicable taxes issued in the original form of payment or a virtual gift card. We request photographic evidence of damaged or defective items through email. Shipping costs will not be refunded unless the item being returned was arrived damaged or defective. You may return your merchandise within the first 15 days after your package was delivered. We want you to be fully satisfied with your purchases at Starrily.
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